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Standard shipping is complimentary on all Beanora products.
Terms, transparency and responsible service
Clear terms for exploring, ordering and enjoying the beverages curated by Beanora.
These Terms of Service govern your access to the Beanora website and your purchase of tea, coffee, ready-to-drink beverages, wellness drinks and alcohol-free alternatives. Please read them before using the website or placing an order.
Standard shipping is complimentary on all Beanora products.
Our estimated standard delivery window for most orders.
Free returns and exchanges are available within 30 days.
Assistance is available whenever questions arise.
Opening statement
This website is operated by Beanora. Throughout the website, the terms “Beanora,” “we,” “us” and “our” refer to Beanora. We provide this website, including its information, features, products and services, subject to your acceptance of these Terms of Service.
By visiting the website, creating an account, submitting information or purchasing a product, you agree to these Terms. If you do not agree, please do not use the website or place an order. Any new feature or service added to the website will also be subject to these Terms.
You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase. If you use the website on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
Certain alcohol-free alternatives may contain trace amounts of alcohol. You are responsible for reviewing product information and following all age, health and purchasing requirements that apply in your location.
When an account feature is available, you are responsible for providing accurate information, maintaining the confidentiality of your login credentials and restricting access to your device. Activity performed through your account may be treated as authorized by you.
Notify us promptly if you believe your account or payment information has been used without permission.
You may not use the website or its content to:
We work to present product names, ingredients, formats, flavor notes, preparation guidance, quantities and other details accurately. Natural agricultural products may vary between harvests or batches, and packaging may be updated without prior notice.
Images are intended to represent the product as accurately as reasonably possible. Screen settings, lighting, seasonal variation and packaging revisions may create minor differences in appearance.
Always review the product label and packaging before consumption. Ingredient, allergen, caffeine, nutrition and preparation information shown on the physical product should be treated as the most current information.
Products may be manufactured or packaged in facilities that also handle common allergens. If you have an allergy, sensitivity, medical condition, dietary restriction or concern about an ingredient, obtain appropriate professional guidance before use.
Descriptions of botanical, adaptogenic, probiotic, energy, focus, hydration or wellness products are provided for general informational purposes. They are not medical advice and are not intended to diagnose, treat, cure or prevent disease.
Consult a qualified healthcare professional before using a product if you are pregnant, nursing, taking medication, managing a health condition or uncertain whether an ingredient is suitable for you.
The Beanora approach
Our assortment spans tea, coffee, ready-to-drink beverages, functional drinks and alcohol-free alternatives. Every product remains subject to its individual label, ingredients, preparation instructions and availability.
Submitting an order is an offer to purchase the selected products. An order confirmation acknowledges receipt but does not guarantee acceptance. We may accept, limit, cancel or decline an order before fulfillment for reasons including inventory availability, pricing errors, payment concerns, suspected fraud or delivery restrictions.
If payment has been collected for an order we cancel, the applicable amount will be refunded to the original payment method.
You agree to provide current, complete and accurate billing, payment and delivery information. Review your name, email address, telephone number and delivery address before submitting an order.
Once fulfillment begins, an address or order change may no longer be possible. Additional costs resulting from inaccurate customer-provided information may be your responsibility where permitted by law.
Prices are displayed in the currency identified on the website and may change without notice. The price shown at checkout applies to the transaction, subject to correction of an obvious error.
Applicable sales tax, use tax or similar charges will be calculated as required. Your bank or payment provider may impose separate currency conversion, authorization or transaction fees that Beanora does not control.
By providing a payment method, you represent that you are authorized to use it and authorize the amount shown at checkout. Payment processing may be performed by independent payment providers subject to their own security and service terms.
We may use reasonable verification measures to protect customers and Beanora against unauthorized transactions.
Standard shipping is free across the Beanora assortment.
Most orders are expected to arrive within three to five business days.
Free returns and exchanges are available within the stated return window.
Beanora provides free standard shipping on all products. Available delivery locations, methods and any order-specific information will be shown during checkout where applicable.
We may divide an order into multiple shipments when products are fulfilled separately. You will not be charged an additional standard shipping fee solely because an order is divided.
Our estimated delivery time is three to five business days. Delivery dates are estimates rather than guarantees and may be affected by carrier operations, severe weather, public holidays, address issues, regional restrictions, high-volume periods or events beyond reasonable control.
A delay does not automatically cancel an order. We will provide available order information and reasonable assistance when a delivery issue is reported.
Inspect your delivery promptly. If a package or product is missing, damaged, incorrect or materially defective, retain the packaging and available photographs so the issue can be reviewed efficiently.
Responsibility for a shipment transfers as provided by applicable law. Delivery scans and carrier records may be considered when reviewing a reported delivery problem.
Beanora offers free returns and exchanges within 30 days of delivery. A return request must be initiated within that period and must include sufficient order information to identify the purchase.
Products should be returned in their original condition and packaging when reasonably possible. For health and safety reasons, opened or consumed products may not qualify for a discretionary return unless they arrived damaged, incorrect, defective or otherwise protected by applicable law.
We may request photographs, packaging information or other reasonable details before issuing return instructions. Products returned without authorization or products materially different from the item originally supplied may be declined where permitted by law.
Nothing in these Terms limits any mandatory consumer right that cannot legally be excluded.
Approved refunds are issued to the original payment method unless another method is required by law. The time required for a refund to appear depends on the payment provider.
Exchange availability depends on current inventory. When a direct exchange is unavailable, we may offer a refund or another reasonable resolution.
The website and its design, text, photography, graphics, product curation, logos, trade names, layout and other original content are owned by or licensed to Beanora and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping and informational purposes. No license is granted for reproduction, modification, distribution, scraping, resale or creation of derivative commercial materials.
If you submit a review, photograph, suggestion or other content, you represent that you have the right to share it and that it is accurate, lawful and not misleading, abusive, confidential or infringing.
You grant Beanora a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt and display that submission for operating, improving and promoting our services, subject to applicable privacy law. We are not required to publish or retain any submission.
The website may rely on independent providers for payment processing, analytics, communications, fraud prevention, delivery and other services. Those providers may apply their own terms and privacy practices.
References to third-party products or resources do not create an endorsement or guarantee. Your use of an independent service is at your discretion and subject to its applicable terms.
We may update, suspend, restrict or discontinue any website feature when reasonably necessary. We do not promise that access will always be uninterrupted, error-free or compatible with every browser or device.
You are responsible for maintaining appropriate device, browser and network security when accessing the website.
Drink with awareness
Caffeine, botanical ingredients, sweeteners, fermentation methods and trace alcohol levels vary by product. Read the physical label and choose products appropriate for your circumstances.
To the fullest extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis without warranties not expressly stated in these Terms. We do not warrant that every website description will be free from minor error or that access will always be uninterrupted.
Products remain covered by any express product warranty, mandatory consumer protection or legal right that applies to the transaction.
To the fullest extent permitted by law, Beanora will not be liable for indirect, incidental, special, exemplary or consequential losses arising from use of the website or a product, including lost profits, lost data or loss of opportunity.
Where liability cannot be excluded, Beanora’s aggregate liability arising from a purchase will not exceed the amount paid for the product giving rise to the claim, except where a different remedy or limit is required by law.
Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, the relevant provision applies only to the maximum extent legally permitted.
These Terms do not exclude liability for fraud, willful misconduct, personal injury caused by negligence or any other liability that cannot lawfully be excluded.
To the extent permitted by law, you agree to be responsible for reasonable losses, liabilities and expenses arising directly from your unlawful use of the website, your material breach of these Terms or your infringement of another party’s rights.
These Terms and transactions with Beanora are governed by the laws applicable in North Carolina, United States, without giving effect to conflict-of-law principles, except where the mandatory law of your place of residence provides otherwise.
Any legal proceeding may be brought in a court with lawful jurisdiction in North Carolina, subject to any consumer right to bring a claim in another required forum.
If any provision of these Terms is held invalid or unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect.
A delay or failure to enforce a provision is not a permanent waiver of that provision or any other right.
These Terms, together with the policies and transaction details presented on the website, form the agreement between you and Beanora regarding website use and purchases. They replace prior communications concerning the same subject.
You may not transfer your rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations as part of a business reorganization, financing or transfer, provided your mandatory rights are not reduced.
We may revise these Terms to reflect changes in our services, operations, legal obligations or security practices. The updated version will be posted on this page with a revised effective date.
Changes apply prospectively unless applicable law requires otherwise. Your continued use of the website after revised Terms take effect indicates acceptance of those revisions. The Terms in effect when an order is submitted generally govern that transaction.
Beanora Terms of Service · Effective August 2, 2026
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