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Beanora / Legal Standard 01

Privacy
Policy

A clear account of how Beanora collects, uses, discloses, retains, and protects personal information when you explore our store, place an order, or communicate with us.

Effective August 2, 2026 United States Readable in approximately 12 minutes
Ripe coffee cherries growing on a coffee plant
From origin to cup, thoughtful sourcing begins with transparency.
01 / Overview

Privacy, clearly stated.

This Privacy Policy describes Beanora's practices for personal information collected through our online store, order process, customer communications, and related services.

01

Purpose-led collection

We collect information needed to operate the store, fulfill orders, support customers, protect transactions, and improve the shopping experience.

02

Limited disclosure

Information is disclosed to service providers and other parties when necessary for store operations, legal compliance, security, or choices you make.

03

Meaningful choices

Depending on your location, you may request access, correction, deletion, portability, or restrictions on certain uses of your information.

04

Responsible retention

We retain information only as reasonably necessary for the purposes described here, including order records and legal obligations.

In this policy, “Beanora,” “we,” “us,” and “our” refer to Beanora. “Services” means our website, online store, transactions, communications, and related customer experiences.

Loose leaf tea and a prepared cup of tea on a wooden table
Tea, coffee, and considered beverages are at the center of the Beanora experience.
Freshly roasted coffee beans in a metal cooling tray
Operational data helps us move each order accurately from selection to delivery.
02 / Information collected

The information map.

The information we collect depends on how you interact with Beanora. Some information is provided directly by you, some is collected automatically, and some may come from service providers or other permitted sources.

You may choose not to provide certain information, but doing so can prevent us from completing an order, responding to a request, or providing a particular feature.

Information you provide

  • Name, email address, telephone number, and account details.
  • Billing address, shipping address, and delivery instructions.
  • Order details, product selections, returns, exchanges, and purchase history.
  • Messages, reviews, survey responses, and customer-service communications.
  • Marketing preferences and other information you choose to submit.

Transaction information

  • Payment method type, payment status, transaction identifiers, and fraud-screening results.
  • Complete payment-card details are generally processed by payment providers rather than stored directly by Beanora.
  • Refund, chargeback, tax, discount, and fulfillment records connected with your purchase.

Device and usage information

  • IP address, browser type, device type, operating system, and approximate location derived from an IP address.
  • Pages viewed, search activity, referring pages, shopping-cart activity, and interaction timestamps.
  • Cookie identifiers, advertising identifiers, and similar online technologies where permitted.

Information from other sources

  • Shopify and connected commerce, payment, fraud-prevention, shipping, analytics, and marketing providers.
  • Information available from social platforms when you intentionally interact through those services.
  • Address validation, delivery updates, and permitted information used to maintain accurate records.
03 / Use

Why information moves.

Personal information supports the practical work behind a secure, responsive, and well-managed Beanora experience.

A01 Orders and delivery

To process payments, confirm purchases, fulfill orders, arrange shipping, provide tracking, and manage returns, exchanges, and refunds.

A02 Customer care

To answer questions, resolve service issues, authenticate requests, communicate about orders, and maintain records of our interactions.

A03 Store operations

To maintain accounts, improve navigation, understand product interest, test site performance, and develop more useful services.

A04 Safety and integrity

To detect fraud, prevent misuse, secure accounts and transactions, investigate incidents, and enforce our policies and agreements.

A05 Marketing choices

To send promotional communications where permitted, measure campaign performance, and personalize advertising subject to applicable choices and consent requirements.

A06 Legal obligations

To maintain tax and accounting records, respond to lawful requests, protect legal rights, and comply with applicable law.

04 / Disclosures

Shared with purpose.

We may disclose personal information to service providers and other parties that support the operation of Beanora. These disclosures are limited to what is reasonably relevant to the service or purpose involved.

  • Commerce infrastructure: Shopify hosts our online store and processes information needed to provide its commerce platform.
  • Payment and fraud services: Providers process transactions, verify payments, and help identify suspicious activity.
  • Fulfillment and delivery: Warehousing, logistics, shipping, address-validation, and delivery partners receive information required to complete orders.
  • Operational providers: Customer support, analytics, hosting, security, email, and professional advisers may process information for defined business functions.
  • Legal and safety purposes: Information may be disclosed when reasonably necessary to comply with law, respond to valid legal process, protect rights, or prevent harm.
  • Business changes: Information may be transferred as part of a merger, financing, acquisition, restructuring, bankruptcy, or sale of business assets.
  • At your direction: We may disclose information when you request or authorize the disclosure.

You can review Shopify's own practices in the Shopify Privacy Policy.

Fresh coffee being brewed with a pour-over coffee maker
Each service relationship supports a defined part of the customer journey.
05 / Cookies and choices

Control the signal.

Beanora and its service providers may use cookies, pixels, local storage, and similar technologies to keep the store working, remember preferences, understand site performance, help prevent fraud, and support analytics or advertising.

Essential technologies

Support core functions such as secure navigation, checkout, cart contents, payment processing, and account access.

Preference technologies

Remember selections such as region, language, display choices, and other settings where available.

Analytics technologies

Help us understand store use, diagnose performance issues, and improve content and navigation.

Advertising technologies

May measure campaigns or support interest-based advertising where these technologies are enabled and legally permitted.

Where available, use the cookie banner or privacy settings displayed on our website to manage non-essential technologies. You can also adjust browser settings, although blocking essential cookies may prevent parts of the store from functioning correctly.

Where required by applicable law, we process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of qualifying sale, sharing, or targeted advertising for the browser and device sending the signal.

06 / Individual rights

Your information. Your choices.

Privacy rights vary by location and may be subject to legal exceptions, verification requirements, and limits. Where applicable, your rights may include the following.

01

Access and confirmation

Ask whether we process your personal information and request access to qualifying information.

02

Correction

Request correction of inaccurate personal information, taking into account the nature and purpose of the information.

03

Deletion

Request deletion of qualifying personal information, subject to exceptions such as transaction, security, tax, and legal-record requirements.

04

Data portability

Request a portable copy of certain personal information in a technically feasible format.

05

Marketing preferences

Unsubscribe from promotional email by using the unsubscribe option included in the message. Service communications may continue when necessary.

06

Opt out or object

Opt out of qualifying sale, sharing, targeted advertising, or certain processing, or object where applicable law provides that right.

07

Withdraw consent

Withdraw consent for future processing when consent is the applicable basis, without affecting earlier lawful processing.

08

Appeal and non-discrimination

Appeal certain request decisions where provided by law and exercise rights without unlawful discrimination or retaliation.

How privacy requests are handled

We may need to verify your identity before completing a request. Verification can require information that reasonably matches our records. Authorized agents may submit requests where permitted, but we may request proof of authority and direct identity confirmation.

We will respond within the period required by applicable law. If we deny or limit a request, we will explain the applicable reason and any appeal option required by law.

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Beanora spans crafted refreshers, botanical drinks, tea, coffee, and alcohol-free alternatives.
07 / California notice

California disclosures.

This section supplements the rest of the policy for California residents and describes categories of personal information that may have been collected or disclosed for business purposes during the preceding twelve months.

Identifiers

Name, postal address, email address, telephone number, IP address, account identifiers, and similar identifiers.

Customer records

Contact information, billing and shipping details, account records, and related customer information.

Commercial information

Products considered or purchased, order history, returns, exchanges, preferences, and other purchasing activity.

Internet activity

Browsing interactions, store usage, referring information, device details, cookie identifiers, and advertising interactions.

Approximate location

General location information inferred from an IP address or provided through delivery information.

Audio or communications

Customer-service communications and recordings if a communication channel provides notice and legally permits recording.

Inferences

Possible preferences or interests inferred from purchasing and browsing activity for store improvement or permitted marketing.

Sensitive information

Account access information and payment-related information used for checkout, transaction security, fraud prevention, and legal compliance.

Recipients

Commerce, payment, fulfillment, delivery, security, analytics, marketing, customer-support, professional, and legal service providers.

Sale, sharing, and targeted advertising

Beanora does not sell personal information for money. Certain analytics or advertising activities may be considered “sale,” “sharing,” or targeted advertising under some privacy laws even when no money changes hands. Where required, you may opt out through available website privacy settings or a recognized browser-based preference signal.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

For independent information about California privacy rights, visit the California privacy portal.

Green tea being carefully prepared in a clear glass vessel
Careful handling matters at every stage, from preparation to information management.
08 / Retention and security

Measured protection.

We retain personal information for as long as reasonably necessary to provide the Services, maintain transaction and customer records, satisfy tax and accounting obligations, resolve disputes, prevent fraud, enforce agreements, and meet other legal requirements.

Retention periods depend on the type of information, the relationship involved, operational requirements, legal limitation periods, and whether continued retention is necessary for security or compliance.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Protect your account credentials and notify Beanora promptly if you believe an account or transaction has been compromised.

09 / International processing

Information across borders.

Beanora and its service providers may process personal information in countries other than the country where you live. Privacy and data-protection laws in those locations may differ.

Where required, appropriate contractual or other legally recognized safeguards may be used for international transfers. You may request additional information about applicable safeguards.

If local law grants additional rights concerning processing, restriction, objection, complaint, or portability, those rights may be exercised as described in this policy.

10 / Children

Not directed to children.

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to Beanora, notify us so that we can review the situation and take appropriate action.

Third-party services

Our website may include links to websites or services operated by other organizations. Their privacy practices are governed by their own policies, and Beanora is not responsible for those independent practices.

11 / Updates and requests

Policy changes and privacy requests.

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal obligations. The effective date at the top of this page identifies the latest revision.

Material changes may also be communicated through the website or another appropriate method when required. Please review this page periodically for current information.